Computers & Networking

[Vza004]

Hello. This will be my first time on this forum. I'm username Vza004. I buy most of my electronics at BestBuy.

So, here's my problem. I recently uninstalled a game which I installed in the wrong folder and almost all of my programs were deleted with it and my laptop or Windows didn't automatically create any cheack points for me. Although I created a check point, Windows deleted it and didn't created one which is suppose to. So Windows System Restore is out of the question. Second, I tried to recover the files using a program called Recuva. It recovered the files but, when restoring it, the files doesn't go back to their respective or original folders.

So I thought maybe it's time to restore my laptop to the Factory Settings and start anew since I'm not sure what files I'm missing.

Geek Squad I would like to ask of how much it'll cost me for you guys to restore my computer to factory settings. Of course, I also have the installation disk that came with the laptop.

[JM885 · Accepted solution]

An Operating System Restore would run 129 in store.

[Vza004]

i see. so is there anyway i can do it by my self?

step-by-step?

[Adamtech Emerging Expert]

If you search online, you may be able to find directions on how to do it.

[JM885]

"i see. so is there anyway i can do it by my self?

step-by-step?"

To see that question asked makes me hesitate in saying yes. While as suggested before you can probably find information online but you can also create a bigger problems which while we may charge 129 to do it you have the assurance it will be done and if there is a problem we can solve it.

[Adamtech Emerging Expert]

Exactly, peace of mind that it is done right!

[Vza004]

thanks, i think i got my answer.

[JM885]

We are best buy and we dont have a forum with an edit button... ... bigger problem*

[Adamtech Emerging Expert]

Glad we were able to help!