LAPTOP RETURN POLICY

sjw82 · ‎02-16-2011

CAN I RETURN MY LAPTOP TO THE STORE BEING TODAY IS THE 15TH DAY??!?!? UGH

deusexmachina · ‎01-08-2011

Probably not, but its up to the store's manager to decide. If you are exchanging it for another computer, your chances probably go up.
The normal return is 14 days, but if you're polite, they might make an exception. Doesn't hurt to try.

-
Although I do work for the Geek Squad, all comments and opinions are my own.

MichaelHWG · ‎01-01-2011

You might have a hard time trying to return it. May I ask why you want to return it? Are you having any problems with it?

I like things that go beep

Mbrguy · ‎07-04-2010

Go in and ask politely. If you go in with an attitude, they probably won't because they do NOT have to make an exception. If you are polite and ask nicely, they would be more willing to help you out.

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I DO NOT work for Best Buy. I used to be a Geek Squad Agent for 2 years and this is why I am well versed on their policies and procedures, but I do not work for them anymore. My posts are my own opinions and do not represent any opinions of Best Buy. If you do not like my posts, and want to report me, you can do so by clicking this link and reporting me to the moderators.
---Nearly all virus infections are a result of a problem between chair and keyboard---

Nokia · ‎04-13-2009

sjw82 wrote:

CAN I RETURN MY LAPTOP TO THE STORE BEING TODAY IS THE 15TH DAY??!?!? UGH

FYI, typing in all caps is the online equivalent of yelling, and is considered rude. Please refrain.

Jeckler · ‎01-05-2010

Maybe the Caps Lock key is stuck and that's why he wants to return the laptop.

Mbrguy · ‎07-04-2010

---------------------------------------------------------------------------------------------------------
I DO NOT work for Best Buy. I used to be a Geek Squad Agent for 2 years and this is why I am well versed on their policies and procedures, but I do not work for them anymore. My posts are my own opinions and do not represent any opinions of Best Buy. If you do not like my posts, and want to report me, you can do so by clicking this link and reporting me to the moderators.
---Nearly all virus infections are a result of a problem between chair and keyboard---

Starflyer59 · ‎01-18-2009

Jeckler is my new favorite person on the BB forums.

**If you like my answer then click the little Star under my username.
**If my response answered your question then click the Solved button. Thanks

RedWyv3 · ‎06-27-2010

That is so much a kudo's deserving comment =^.^= WIN!

I am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.
: Open Mailbox

Nokia · ‎04-13-2009

Jeckler wrote:

Maybe the Caps Lock key is stuck and that's why he wants to return the laptop.

But then he could hold down the shift key!

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