Hard drive/Warranty voiding/rubbing?

Amore · ‎01-20-2012

Alright, I have two questions.

1. My hard drive sounds like it's rubbing against the case of my Asus Essentio computer, it only does this during extremely high performance. Running games at full graphics etc. And when I gently press on the side of the case the vibrating gets a lot louder.

2. I could easily fix this by taking off the side of my case, which is also good to get some more cooling in there. Will this void my warranty? The attached link is the computer I have, thanks guys.

Asus Essentio Desktop / AMD Athlon™ II X2 Processor / 4GB Memory

Model: CM1730-03 | SKU: 2634111

This desktop features a 1TB hard drive for storing files, photos and more and a 4GB memory for efficient multitasking ability. The integrated ATI Radeon 3000 graphics and 8-channel high-definition audio enable vivid images and immersive sound.Windows 7 Home Premium preloaded Which Windows 7 edition is best for you? Compare.Learn more about VISION Technology from AMD.

4.2 Read reviews (50)

Sale: $399.99

RealGeorgeW · ‎02-12-2009

Is it more like a vibrating sound? Some drives are louder than others, some of my old Seagates sounded like rockets when I was using them intensively.

If you're really worried, and have a warranty, or service plan, bring it in, and the Geek Squad can do a diagnostic on it for signs of failure.

If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.

I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

Amore · ‎01-20-2012

It's definitely a grinding. It's not a failure, it's the fans grinding against the left hand side of the case. It just speeds up really fast and starts rubbing against the case. When I gently press the case I can feel it, and it gets a lot louder like I'm touching the fan. I'm fairly certain it's not the HDD, rather the fans. Because it only happens while:

-Running WoW for an extended period of time on max graphics.

-Running GTA4 with an extreme graphics mod.

AaronE · ‎03-06-2010

I wonder if there's a cable touching the fan blades and that when the fans spin up due to increased heat you notice it.

I've never seen the service center refuse to work on units which have been opened (just don't break anything while you're looking at it).

Although I am employed by Geek Squad my opinions do not in any way shape or form represent Best Buy's Official stance on matters. My opinions are solely my own.

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