Computers & Networking

[balagogineni]

Thank you very much.  Geeksquad provided an official estimate.  I hope Bestbuy trains all their employees what can actually be provided and how to.  In dealing with Geeksquad, I experienced very uneven services.  Some employees were good in helping, such as the one who took in my computer for service.  I feel some individuals think that what they say is the policy, no written policies, nothing can be provided to the customer beyond what they know.   I think this comes from their ignorance of what their company can and can not provide.

Thanks again