07-06-2009 10:34 AM
Welcome to the community kristen97!
Do you know how old the battery is? Typically if it is getting around two years old the batteries are inconsistent and may not even hold a charge at all. As an ultra mobile person, I have experienced this multiple times over the years.
If you are within your warranty you could contact Dell and request a part dispatch for the battery. They will do this free of charge as long as it is within warranty, which is usually one year with Dell.
Thank you for posting!