Computers & Networking

[daroberts02]

I am connected to the internet, Safari and MSN work.  When I try to get on FireFox or IE it says my connection is being interrupted.  I had just downloaded Microsoft Office, and the problems started after that.

I checked my firewall to see if that was the problem, but it is not even enabled.

Any suggestions on what is blocking these two programs? 

[lordkirivos]

what os are you using? It could be your anti-virus or Spyware program diable it then reinstall microsoft officeand see if that works 

[Matthew-GS Community Advocate]

Hello daroberts02!

I just want to remind everyone to either purchase Microsoft Office software in the box or download from Microsoft.com.  Downloading from any other source puts your system at grave risk for malware infection and is likely non-licensed or pirated software.

daroberts02, if you are using Microsoft XP or Vista operating system (OS) you can try using Windows System Restore if enabled on your computer (Start> Programs> Accessories> System Tools> System Restore) to perform a system roll back before your download.   Otherwise, if you would like convenient options for a resolution, call 1-800-GEEKSQUAD, chat with an Agent on GeekSquad.com or locate a Geek Squad® Precinct near you.  Let us know how we can be helpful!

[newpcowner]

I had the exact same issue with my desktop.  It turned out that I had several viruses, including a trojan virus.  Best Buy found them for me when I took my pc in.  My Kaspersky had not detected the viruses.