04-24-2009 05:42 PM
I bought my Asus Eee PC 1000H in Best Buy just 8 days ago and support DVD (restore dvd) was not included. Anyone has an idea where i can download for Eee PC 1000H computer model? Will Best Buy give this DVD free of charge if I ask?
04-25-2009 08:27 AM
I am not sure but it seems like the restore image would be on the hard drive since these netbooks do not come with a dvd/cd drive.
My only suggestion is to call Asus and ask them.
Are you able to create restore cd's from the OS.
BB won't give you anything for free.
05-07-2009 04:22 PM
I went back to BB and ask about the Support DVD a.k.a. Restore CD/DVD, guess what?!
They told me that it (ASUS Eee PC) doesn't come with Restore CD/DVD because this unit's do not have dvd drives.
i don't know but i think they were not reading the booklets/users manual that comes with the purchase... It says there: The support DVD that comes with the Eee PC package contains the drivers, software applications, and utilities that you can install to availall the features.
05-07-2009 05:32 PM
The BB associates are correct in that the Asus Eee PC 1000h does not have an optical drive. The description of the item on BB.com does not list a restore DVD included in the box. Normally any software/restore CD/DVD would be listed under the "What's Included" section if it was available.
05-14-2009 11:47 AM
I believe it is mentioned in the "What's Included" section the Support DVD we are talking about. 2 of my colleagues bought the same unit just the othe day ago and he got the Support DVD inside the package.
My money was not worth the incomplete purchase.
07-07-2009 02:17 AM
07-13-2009 04:13 PM
07-14-2009 02:55 PM
Regrettably, you would need to contact the manufacturer if you purchased your netbook factory-sealed and it did not include the recovery disc. Best Buy® does not normally have copies of these discs within its retail stores, and we are unable to order them on a customer's behalf. If you purchased your netbook as an open-box product, however, you may wish to speak with an associate at your local store to see if they can locate a copy on-site.
I hope this helps you out.