Computers & Networking

[adonisious]

I bought my Asus Eee PC 1000H in Best Buy just 8 days ago and support DVD (restore dvd) was not included. Anyone has an idea where i can download for Eee PC 1000H computer model? Will Best Buy give this DVD free of charge if I ask?

[Starflyer59]

I am not sure but it seems like the restore image would be on the hard drive since these netbooks do not come with a dvd/cd drive.

My only suggestion is to call Asus and ask them.

Are you able to create restore cd's from the OS.

BB won't give you anything for free.

[BB2580drago]

downside to netbooks most dont have a restore partition like for example the hp's. just put on ubuntu to any netbook and it will run better too.

[hockeycanuckjc Trusted Contributor]

The eeePC should have come with one, if it didnt , take it back and exchange it for another.

[adonisious]

I went back to BB and ask about the Support DVD a.k.a. Restore CD/DVD, guess what?!

They told me that it  (ASUS Eee PC) doesn't come with Restore CD/DVD because this unit's do not have dvd drives.

i don't know but i think they were not reading the booklets/users manual  that comes with the purchase... It says there: The support DVD that comes with the Eee PC package contains the drivers, software applications, and utilities that you can install to availall the features.

[darthgonzo7]

The BB associates are correct in that the Asus Eee PC 1000h does not have an optical drive. The description of the item on BB.com does not list a restore DVD included in the box. Normally any software/restore CD/DVD would be listed under the "What's Included" section if it was available.

[adonisious]

I believe it is mentioned in the "What's Included" section the Support DVD we are talking about. 2 of my colleagues bought the same unit just the othe day ago and he got the Support DVD inside the package. 

My money was not worth the incomplete purchase. 

[techno00]

Most ALL computers no longer come with restore disks in the box from the manufacturer. What many are doing is creating a program in which you can burn them yourselves. In the case of the netbooks- you need an external drive or there should be a way to load the program to a USB flash drive, but then it needs to be bootable if you want to use it to restore ( most Geek Squad branded flash drives come with a bootable program) or you can at least DL it to the flash drive - plug it in to another computer and create the ISO that way. It's not a best buy thing- its a manuf. thing.

[Pendragyn]

There are actually a bunch of different models called 1000H (HE, HEB, HA...), some of which don't come with DVDs. You can try the Asus web site, and the forums there for more info on a restore disk. But if it was supposed to have a DVD according to it's "included" list, and it didn't I would bring it back to the store.

[Aaron-BBY Community Connector]

Hey adonisious,

Regrettably, you would need to contact the manufacturer if you purchased your netbook factory-sealed and it did not include the recovery disc. Best Buy® does not normally have copies of these discs within its retail stores, and we are unable to order them on a customer's behalf.  If you purchased your netbook as an open-box product, however, you may wish to speak with an associate at your local store to see if they can locate a copy on-site.

I hope this helps you out.