09-21-2012 12:00 AM
I preordered my iphone the day after preorders started (so I won't be getting an email tonight obviously). However, what if I just came into Best Buy and wanted to buy it right then and there? Could I cancel the pre order and will there be penalties?
I've been reading that some pre orders won't be in until beginning of October. I've also been reading that a customer has 3 days to pick it up after notice. Well, what if you are going across the country for a trip and you can't pick it up during those 3 days??!
09-21-2012 12:19 AM
Good questions all the exhibit the customer support that Best Buy offers its customers. I used to thing it was great until well at least solidly good until how I was treated tonight.
There is competition and when I can I will look much closer at them instead of running over to blindly buy stuff from best buy.
That blind loyalty had to do with points and the feeling that I would be treated well. That has been disproven.
Oh well sorry for the rant but good points.