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DPL
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DPL
Posts: 3
Registered: ‎12-19-2011
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Upgrading Phone as a Gift - Can I complete the Upgrade Transfer at Home?

I'm purchasing an upgraded phone as a Christmas gift for my wife, so I cannot bring her existing phone in for transfer without ruining the surprise. 

Do I have to complete the transfer from old to new phone in the store or can I do that at home after she's opened the gift? 

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DanK
Posts: 2,399
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Registered: ‎10-14-2010

Re: Upgrading Phone as a Gift - Can I complete the Upgrade Transfer at Home?

Which carrier?
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Dan K. | Connectivity Business Group
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DPL
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DPL
Posts: 3
Registered: ‎12-19-2011

Re: Upgrading Phone as a Gift - Can I complete the Upgrade Transfer at Home?

AT&T
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DanK
Posts: 2,399
Topics: 30
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Registered: ‎10-14-2010

Re: Upgrading Phone as a Gift - Can I complete the Upgrade Transfer at Home?

There should be no problem doing that in-store. Make sure you let the associate know that it's going to be a surprise.
________________________________________

Dan K. | Connectivity Business Group
Any opinions expressed in this post are those of
the author and do not represent Best Buy Co., Inc.
Please use plain text.
DPL
New Member
DPL
Posts: 3
Registered: ‎12-19-2011

Re: Upgrading Phone as a Gift - Can I complete the Upgrade Transfer at Home?

Any prep prior to activation? Like uploading contacts to AT&T with the old phone?
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DanK
Posts: 2,399
Topics: 30
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Registered: ‎10-14-2010

Re: Upgrading Phone as a Gift - Can I complete the Upgrade Transfer at Home?

It really depends on the phones. You can make sure everything is backed up to Google or the memory card or whatever the phone supports, but there are a lot of variables. But don't worry, you won't lose anything by upgrading. You can always bring your wife into the store after Christmas so they can transfer everything for you.
________________________________________

Dan K. | Connectivity Business Group
Any opinions expressed in this post are those of
the author and do not represent Best Buy Co., Inc.
Please use plain text.