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Member
xxdumaxx
Posts: 19
Registered: ‎11-08-2009

Best Buy Mobile Solution price match?

Recently ordered a coupleSamsung Galaxy S III  phones through best buy mobile solution but found out Walmart and Amazon have the phones cheaper!!!! Will Best Buy price match or should I return the phone? 

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Recognized Member
Battlefield1943
Posts: 209
Registered: ‎06-19-2012

Re: Best Buy Mobile Solution price match?

It depends, do they have them in stock? Or will you have to order them. Usually we don't pricematch amazon because they sell a bit differently. How much cheaper are they? Are you willing to risk not getting a protection plan with your phone and having to send it off for weeks to be fixed?
As a Best Buy Employee the views I express are my own and not the views of Best Buy.
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Member
xxdumaxx
Posts: 19
Registered: ‎11-08-2009

Re: Best Buy Mobile Solution price match?

At Wal-Mart their $148.00 so that's $52.00 cheaper x 4 phones equals $208.00 plus tax!!
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Member
xxdumaxx
Posts: 19
Registered: ‎11-08-2009

Re: Best Buy Mobile Solution price match?

Also when I ordered through mobile solution online there were no option for buying insurance for the phone!
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Recognized Member
Battlefield1943
Posts: 209
Registered: ‎06-19-2012

Re: Best Buy Mobile Solution price match?

Yes, I ca do simple math. But does Walmart offer a protection plan? Plus we price match so just head in today and talk to them.
As a Best Buy Employee the views I express are my own and not the views of Best Buy.
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Recognized Member
Battlefield1943
Posts: 209
Registered: ‎06-19-2012

Re: Best Buy Mobile Solution price match?

Again, head in and talk to a customer service or mobile rep. You will be taken care of. Tell them about the price match and that you would like to take advantage of geek squad protection. Cool thing is, no deductible:smileyhappy:
As a Best Buy Employee the views I express are my own and not the views of Best Buy.
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Member
xxdumaxx
Posts: 19
Registered: ‎11-08-2009

Re: Best Buy Mobile Solution price match?

If I purchased the phone Through the Best Buy Solution website and picked up the phone inside a Best Buy Mobile store inside the mall am I able to go to a Best Buy store for this or do I have to go back to the mall store?
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Recognized Member
Battlefield1943
Posts: 209
Registered: ‎06-19-2012

Re: Best Buy Mobile Solution price match?

Im honestly not 100% sure but I'm sure you can go to a bestbuy.
As a Best Buy Employee the views I express are my own and not the views of Best Buy.
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Member
jlavenski
Posts: 12
Registered: ‎07-09-2012

Re: Best Buy Mobile Solution price match?

I think part of the bigger picture is this.... if you buy a phone at Amazon or Walmart, they arent really specialists.  They are people who work at Amazon or Walmart.  They may have some knowledge about products and services but its basic.  When you go to best buy or even a retail store for your wireless carrier you pay more for several reasons:

 

Expertise

Person in store to answer your questions

Live demo and instruction on the phone

If you phone is messed up within the 30 days they can swap it out!

 

If you buy a phone at Amazon or Walmart and its defective, obviously one you have to mail back and you have no phone and at Walmart they have limted stock and you may not have a phone. Keep in mind that if you buy an AT&T phone for example at Walmart and its messed up you cant go to AT&T and have it swapped, you have to go to Walmart.  The price may be cheaper but the time you spend dealing with it may or may not be worth it!!  I buy everything at Best Buy, are they the cheapiest?  Not always, but it evens out and I know when I buy something there that the person has a clue about what they are talking about.  40.00 is worth the piece of mind and if you have an issue.  Also, if you get four units at Walmart and one is messed up will they have a 5th to replace it?  They dont sell tons of phones like best buy and may not be able to just swap your device!  Think long term and not just the one time saving!

 

Good luck and enjoy your new phones!

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DanK
Posts: 2,399
Topics: 30
Kudos: 67
Solutions: 149
Registered: ‎10-14-2010

Re: Best Buy Mobile Solution price match?

Best Buy Mobile Solutions is a separate entity from Best Buy and Best Buy Mobile. Not all the same policies apply. I would call their customer service number for details.
________________________________________

Dan K. | Connectivity Business Group
Any opinions expressed in this post are those of
the author and do not represent Best Buy Co., Inc.
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