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Millie-C
Posts: 1
Registered: ‎02-14-2012

Am I really getting my iPhone 4s replaces with an refurbished set? Please let me know?

I bought my iPhone 4s in december 2011 and since I bought it, it started doing this really annoying thing where I would dial a number and the phone looked like it was calling but I couldnt hear anything. I luckily bought a protection service with best buy, but today when I took my phone to bestbuy they told me it might be replaced with a refurbished one. Is this true? I am pretty upset and will be if this actually happens. Does someone have any data on this? 

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Valued Contributor
kst8no1
Posts: 1,053
Registered: ‎05-12-2011

Re: Am I really getting my iPhone 4s replaces with an refurbished set? Please let me know?

What's wrong with a refurb? everyone seems to think refurbs are poopy or something
I work for Best Buy as an Apple Specialist, but all my comments, posts and opinions are my own and do not in anyway reflect Best Buy.
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DanK
Posts: 2,411
Topics: 30
Kudos: 57
Solutions: 149
Registered: ‎10-14-2010

Re: Am I really getting my iPhone 4s replaces with an refurbished set? Please let me know?

Refurbs go through more QA testing than new units.

But to answer your question Millie-C, yes, the phone will most likely be Rapid Exchanged for a reconditioned unit.
________________________________________

Dan K. | Connectivity Business Group
Any opinions expressed in this post are those of
the author and do not represent Best Buy Co., Inc.
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