Car, Marine & GPS

[masonoff]

I own a Viper 791XV and awhile back every time I hit the remote, it makes the beep beep sounds that makes me believe the action did not perform.  however it actually did.  So the 2 way isnt communicating.  the functions of the remote work fine however i cannot verify whether it actually performed the action.  Do i need to purchase a new remote?  If i do, how hard is it to program it to the brain?  Please dont tell me I must remove the entire system and return to DEI.  HELP please.

[Kyle-BBY Retired: Senior Social Media Specialist]

Hey masonoff,

Sorry for not getting to your post as of yet.  I was trying to track down an answer for you but wasn't finding anything specific. 

I can see how you would think it might be a "brain" error with the remote and that would be my guess as well.  One thing I would try, and you might have already, is to take the batteries out and then put them back in again... essentially reset the system on the remote.  I don't believe that would unlink the remote to your car but it might be worth a shot.  Otherwise you could also try DEI's Viper customer support page here:

http://www.viper.com/Support/

Our Car Installers might also be a good resource for you to consult with and get their opinion as well.  Maybe you could give your local Best Buy store a call.

Let me know if you figure it out!

All the best,