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Visitor
Posts: 2
Registered: ‎09-24-2012

GPS Unit NS-NAVO2R

Couple questions:

1.  How the heck do you get thru to Insignia's help desk in regards to GPS's?  I either get disconnected or transfered to Best Buy..... poor support in my opinion.

 

2.  I have a GPS NS-NAVO2R unit and the on/off button is not working -- any suggestions - the unit is only 11 months old.

Posts: 8,447
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Registered: ‎09-29-2008

Re: GPS Unit NS-NAVO2R

Hello halfmoon,

Welcome to Community@Insignia™!

I apologize for your experience in attempting to call our Product Support team. I'll report the problem. Since your GPS navigator has a one-year factory warranty, I recommend returning to the place of purchase with the unit and your original receipt (for warranty validation) to pursue service options.

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 2
Registered: ‎09-24-2012

Re: GPS Unit NS-NAVO2R

I received the unit using Thank You Reward points from a vendor program where I was working - a receipt was not sent with the unit -- any suggestions?