Add Product

Search Results:

Reply
New Member
smwalker
Posts: 4
Registered: 02-07-2011

Olympus Stylus Tough 6020 Colors actually unavailable unlike what stores say

I've been wanting to purchase one of the colors for the Olympus Stylus Tough 6020 for the past couple of months. Every time I go to the best buy store it says you can order them online or special order. So I finally found an associate who wanted to help me yesterday and he can't figure out why it says they have them on the cameras, but when you go online they can't be found. You can find them on every other site even best buy canada, best buy business, but not the regular one. No one could help me at all, heck I would've taken the floor model. Doesn't anyone in best buy know what's going on and why it says you have them but for the last couple of months you dont.
Please use plain text.
Allan-BBY
Posts: 2,855
Topics: 41
Kudos: 212
Blog Posts: 21
Solutions: 185
Registered: 09-29-2008

Re: Olympus Stylus Tough 6020 Colors actually unavailable unlike what stores say

Hi smwalker,

 

I do show we carry the Black and Blue versions of the Olympus Tough 6020, but I don't see that the Green and Pink versions are part of our assortment at this time. I have reached out to the appropriate business groups here at our corporate headquarters to find out if we will be carrying the Green and Pink versions, and I will post back once I have more information on this.

 

 

Model: Tough 6020 Black | SKU: 9765213

This digital camera features a water-, shock-, freeze- and dust-resistant design for long-lasting use. The 2.7" HyperCrystal III LCD ensures easy use and a clear display.

Sale: $193.99

 

Model: Stylus Tough-6020 | SKU: 1344574

This digital camera features a water-, shock-, freeze- and dust-resistant design for long-lasting use. The 2.7" HyperCrystal III LCD ensures easy use and a clear display. This product has been refurbished by the manufacturer. Learn more.

Sale: $199.99


Thanks for posting,

 

 

Allan|Community Connector | Best Buy® Corporate
Please use plain text.
New Member
smwalker
Posts: 4
Registered: 02-07-2011

Re: Olympus Stylus Tough 6020 Colors actually unavailable unlike what stores say

Thank you for your reply. However, I realize that online you have the black one and yes you have the blue but first off it's refurbished and only comes with a 90 day warranty. The problem is all of your stores say that you can get all four of them online when in fact you cannot.

Please use plain text.
Allan-BBY
Posts: 2,855
Topics: 41
Kudos: 212
Blog Posts: 21
Solutions: 185
Registered: 09-29-2008

Re: Olympus Stylus Tough 6020 Colors actually unavailable unlike what stores say

Hi smwalker,

 

I wanted to follow up on this since I did get conclusive information on this for you. At this time we will not be getting any of the colored models of the Olympus Stylus Tough 6020. I can say that it is concerning that our stores believe we sell all four colors on BestBuy.com, and I don't understand how they could be confused on this since only the black and blue models are for sale on BestBuy.com. Sorry I couldn't get you better news on this, but if you do need further clarification on this just post back to this thread.

 

Thanks for posting, 

Allan|Community Connector | Best Buy® Corporate
Please use plain text.
New Member
smwalker
Posts: 4
Registered: 02-07-2011

Re: Olympus Stylus Tough 6020 Colors actually unavailable unlike what stores say

I say all your stores have the four colors sitting there and not even they knew that you couldn't get them. When in fact you don't sell the blue online, you sell the refurbished blue. How come you're not getting anymore everywhere else has them.

Please use plain text.
New Member
smwalker
Posts: 4
Registered: 02-07-2011

Re: Olympus Stylus Tough 6020 Colors actually unavailable unlike what stores say

On another note I find it funny that I can go to best buy canada, best buy business, government, etc. and still purchase the colors but not bestbuy.com.

Please use plain text.