02-07-2010 07:25 PM
I have recently bought a new Nikon Coolpix L100 Camera just 6 days back from a Best Buy Store. I am running with Battery Exhausted issue for each turn on. Even I tried to change the new battery , the problem doesn't change any behaviour and the outcome is remain same. I am really helpless to find out the cause of this problem whether this is a problem with the Camera or with Battery. As I have purchased this recently , I would like to replace this.
Please help me out on this.
Thanks in Advance,
02-08-2010 04:07 PM
If you've tried using brand new AA batteries, and you continue to have issues with your new camera having no power, Nokia is most likely correct that your camera is defective.
With that being said there are certain measures you can take to conserve battery power, and enhance how long your camera has power. First thing you could try is using Lithium AA batteries. This type of battery will have a much longer charge than the average alkaline battery. The LCD is the part of the battery that uses the most power by far, and there are usually settings on a camera that can save power by adjusting the brightness level of its LCD. I would also suggest you make sure the power button is always turned off while the camera isn't being used, and that it isn't inadvertently being turned on while in your camera bag.
If you do feel like your camera is defective you should be able to return or exchange the purchase as long as it was purchased in the last 14 days, and the purchase is older than 14 days you should be able to get it repaired by the cameras manufacturer's warranty. I would suggest bringing it to your local Best Buy® store, and they should be able to take care of you.
I hope this helps!
|Allan|Senior Social Media Specialist | Best Buy® Corporate|
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02-09-2010 08:37 AM
Sounds defective. You have 14 days to exchange it.
Since it's an AA-based camera - do the AAs work fine in other devices?
If so, the camera is probably defective, exchange it or return it if it has been less than 14 days. If it has been more, contact Nikon for warranty support unless you bought a service plan from BB.
10-31-2010 04:05 PM
We had the same problem after almost a year of use. Apparently taking batteries out and letting it sit for days and then putting in brand new batteries helps. We tried new batteries a bunch at first with no luck, but after it sat for a week without batteries... we tried again and it worked. Must have reset the camera somehow??
02-07-2011 04:01 PM
I have exactly your problem. It seems that this model is defective and if Nikon are serious manufacturers, they should make a recall and collect all defective coolpix L100 models. II bought mine two years ago and it showed this fault after a month. The shopkeepeer keeps telling me that the batteries are bad and made me spend money for different batteries and chargers but this never worked. Now, after two years, using my camera very little, it is telling me that batteries are exhausted, even though these are fully charged, I tried them on a similiar camera. I will never purchase a Nikon as long as I live. Thanks.
05-07-2011 02:11 PM
I have this camera and there is a way to change the settings for the battery type you want. The only problem is you have to put in the regular alkaline batteries first and go in to your menu and click on the arrow at the left side of the menu to advance it.Then go to battery type and click on the type you want. Then you can take out the batteries and replace with the ones you want. It is a pain as each time you have to do this!!!!! It is such a pain and inconvenience!!!!!
06-15-2011 12:08 PM
OK, first off, THANK YOU.
I went back and got this forsaken Nikon Coolpix L18 that suddenly had the "battery exhausted" screen. New batteries had suddenly, after 3 years of hardly used and babied, gone from 2 weeks use, to new ones for 2 hours to new ones and it wouldn't turn on except to say "battery exhausted." So it had sat for a few weeks without the batteries and after reading the above I tried it again and voila it works.
But the Nikon customer relationship management has really got to be THE worst.
1. Nothing on their forums or site saying any of this.
2. Calling customer service who said, like a robot, I could ship it to them and blabbing about emailing me shipping instructions and I had to cut her off to ask who pays shipping, who pays to fix it and what are the approximate costs of fixing. So it was $56 to $110. The camera new is only $100 to $120. Not one word about letting it sit for a couple of weeks.
3. On their forum someone suggesting taking it to an authorized Nikon rep. At their site when clicking on "click here" to find auth Nikon reps, I get "page cannot be displayed." Nice.
I see dozens and dozens of people online across all models of Coolpix complaining of this battery exhausted screen from 7 days old to 4 years old. I have been googling on this off and on for a few weeks and finally found this place where the sit and wait suggestion was posted.
Now I do have a question.
The manual only says to designate which battery type to get an accurate reading from the battery level indicator.
Nothing about compatibility, etc.
When I got the camara is came with 2 free alks.
And the sale included an $11 package of lithium.
When the alks were used up I stuck in the lithium. I never changed the battery setting (didn't know about it) but it seems to indicate that it's only for the accuracy of the indicator, not to prevent problems with the camera.
What do you all think?