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Posts: 1
Registered: ‎07-16-2017

URGENT! Need to change delivery address for orders in processing stage

[ Edited ]
ORDER #
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Hi, the delivery address for my order is wrong. I can't change it online because its in processing stage.
Can someone help me? Is there a number i can call from overseas? I am unable to call 1888 number from overseas. 
Posts: 3,364
Topics: 57
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Solutions: 155
Registered: ‎11-30-2015

Re: URGENT! Need to change delivery address for orders in processing stage

Hello clpersonal,

 

Welcome to the Best Buy Support Online Forum Community! Noticing the wrong delivery address was documented on your order can certainly be concerning.

 

Orders may not be able to be modified after the first 30 minutes.  I’m sorry to hear that the wrong shipping address may have been selected. I’d be happy to see what options are available at this time.

 

I wasn’t able to locate your purchase using the order number you provided. Your order number appears to be a few numbers short. Can you please send me a private message with your order number? You’re able to send me a private message by choosing the option to do so next to my name at the bottom.

 

I look forward to your response to see how I may be able to assist you further.

 

 Respectfully,  

Mariah|Social Media Specialist | Best Buy® Corporate
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