08-11-2017 08:24 PM
08-12-2017 02:24 PM
08-13-2017 02:16 PM
Welcome to our Community. BestBuy.com's option for in-store pickup is a great way to get the products you need at a time convenient for you. I've used it to great success, but I was discouraged to read that your order wasn't ready as promptly as expected. I apologize for any inconvenience to you.
While most orders are ready within about an hour, there can occasionally be circumstances that may extend that time frame.
Using the information you provided at registration I was able to review your order. It appears you were able to pick up your order yesterday.
Please know I'm grateful you wrote to us with your concerns.
|John|Social Media Specialist | Best Buy® Corporate|
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