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Registered: ‎07-17-2017

Samsung Galaxy Gift Card question order {removed per forum guidelines}

[ Edited ]

Hi I picked up my galaxy 8 last week and our associate said a gift card for the promo would come via email. When at store 180 last night, I was told I should have gotten during pick up can u help
Order number {removed per forum guidelines}

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Registered: ‎07-27-2015

Re: Samsung Galaxy Gift Card question order BBY01-803268008641

Hi Jcntucker –


Welcome to the forums and thanks for your post. I’m sorry to hear you hadn’t yet received your gift card when you made your post, which I’ll be happy to look into for you.  


I was able to review your order using the information you provided, and see that you returned the order earlier today. I hope the store was able to get things resolved for you, however if there are further issues please feel free to let us know so we may be of assistance.



Michael|Social Media Specialist | Best Buy® Corporate
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