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Member
Posts: 11
Registered: ‎08-21-2017

Returned item arrived back to Best Buy a week ago... any updates?

Best Buy customer service sent me a UPS label that I printed for my return. Shipping shows it was delivered on the 3rd but I haven't heard anything about the actual return. Is that normal? Thanks.

Member
Posts: 11
Registered: ‎08-21-2017

Re: Returned item arrived back to Best Buy a week ago... any updates?

Hello?
Posts: 8,502
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Registered: ‎09-29-2008

Re: Returned item arrived back to Best Buy a week ago... any updates?

Hello roarkarch,

 

Welcome back to our community. I apologize for the apparent delay in our reply. We do our best to respond to all of our customers' messages as promptly as possible and in the order in which they are received.

 

I'd like to look into this for you if you're still in need of assistance, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:

 

  • Your full name
  • Your telephone number
  • Your email address
  • Your order number

 

To send me a private message, please click the button labeled "Private Message" in my signature below. 

 

I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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