08-12-2017 01:50 PM
08-12-2017 02:20 PM
08-14-2017 11:43 AM
Noticing your purchase isn’t progressing as expected can surely be frustrating. I’m sorry that your iPad Pro may have experienced an issue after the shipping label was put on your package.
I was able to locate your purchase using the details you shared with us when you joined our community. While reviewing the purchase in more detail I noticed the same issue you did. Since your expected get it by date has already passed options may be available at this time to further assist you.
Can you please send me a private message to confirm your shipping address? You’re able to send me a private message by selecting the option to do so next to my name at the bottom.
|Mariah|Social Media Specialist | Best Buy® Corporate|
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