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Registered: ‎01-10-2018

Re: NEED HELP FROM A BESTBUY ADMIN/SUPERVISOR! FRAUDULENT CHARGE ON A CANCELED ORDER!

I am in same situation. Was charged $300 from Best Buy 0994. Apparently a store in minnesota. I live in Tennessee. Called corporate line but it was no help. My bank hasnt refunded me yet. I havent bought anything from store or online in years.
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Registered: ‎09-29-2008

Re: NEED HELP FROM A BESTBUY ADMIN/SUPERVISOR! FRAUDULENT CHARGE ON A CANCELED ORDER!

Hello rkitts71,

 

Welcome to our Community. As I know from my own experience, having an unauthorized charge appear on an account statement can be quite upsetting indeed. I was discouraged to read of your experience and I regret any inconvenience to you.

 

I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:

 

  • Your full name
  • Your telephone number
  • Your email address
  • The order number (if you have it)
  • The description of the charge from your bank statement

 

To send me a private message, please click the button labeled "Private Message" in my signature below. I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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