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Posts: 1
Registered: ‎09-13-2017

Re: Missing Delivery

Ridiculous. We have the same problem. We have Mario/Denim/James who are not helping us. They lost 10 tablets we had for a customer. This is our first order with you all. What is wrong? I try to call your helpline and the number does not work. 

Posts: 7,350
Topics: 240
Kudos: 396
Solutions: 299
Registered: ‎09-29-2008

Re: Missing Delivery

Hello fchavez21,

 

Welcome to our Community. There's is nothing quite as upsetting as having a shipment go astray and then not getting the help you need in order to solve the problem. I was discouraged to hear you've had this occur and I regret any inconvenience to you.

 

I was unable to locate your order using the information you provided when you registered for our Community. If you will please send me a private message that includes the following, I’ll do my best to help:

 

  • Your full name
  • Your telephone number
  • Your email address
  • Your order number

 

To send me a private message, please click the button labeled "Private Message" in my signature below. I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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