09-13-2017 02:11 PM
Ridiculous. We have the same problem. We have Mario/Denim/James who are not helping us. They lost 10 tablets we had for a customer. This is our first order with you all. What is wrong? I try to call your helpline and the number does not work.
09-14-2017 10:42 AM
Welcome to our Community. There's is nothing quite as upsetting as having a shipment go astray and then not getting the help you need in order to solve the problem. I was discouraged to hear you've had this occur and I regret any inconvenience to you.
I was unable to locate your order using the information you provided when you registered for our Community. If you will please send me a private message that includes the following, I’ll do my best to help:
To send me a private message, please click the button labeled "Private Message" in my signature below. I look forward to hearing from you.
|John|Social Media Specialist | Best Buy® Corporate|
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