03-18-2017 01:36 PM
So my father has an account in wich he gets savings coupons and offers right to his email account, but we've been trying to login to use those coupons but it says we got the wrong password or email, so we tried reseting it and we get an email saying there's no account associated with that email account, even though we get our coupons directly to that email account, with my father's name and everything.
I also tried setting a new account with my email and it won't let, claims something went wrong, doesn't say what exactly.
any help would be apreciated. Thanks.
03-18-2017 03:01 PM
03-19-2017 02:50 PM
It's always frustrating to be locked out of an online account and unable to make the needed changes. I was discouraged to hear this is your father's situation and I regret any inconvenience to him or you as a result.
I hope this helps. Thank you for writing to us.
|John|Social Media Specialist | Best Buy® Corporate|
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