03-19-2017 02:21 AM
I purchased a blu-ray of Edge of Tomorrow to get the movie cash for Kong, but the receipt has no code on it despite the receipt saying that there would be a code on it. It just has blank dashes.
This is frustrating because I needed the code tonight as I ended up watching Kong anyways without the movie cash. Unless I can get credit of some sort, I plan on returning the blu-ray I purchased.
03-20-2017 10:29 AM
I’m sorry to hear about your missing movie cash. I completely understand how frustrating this can be since many of our customers make their purchases accordingly based on promotions we offer.
I’d be happy to get you a code for the movie cash that you should have received. I would require a bit of information from your purchase. Please send me private message with:
I again want to apologize for the delay in getting you this code but look forward to getting this resolved for you!
|Javier|Social Media Specialist | Best Buy® Corporate|
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