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Posts: 1
Registered: ‎03-19-2017

Kong Movie Cash

I purchased a blu-ray of Edge of Tomorrow to get the movie cash for Kong, but the receipt has no code on it despite the receipt saying that there would be a code on it. It just has blank dashes.


This is frustrating because I needed the code tonight as I ended up watching Kong anyways without the movie cash.  Unless I can get credit of some sort, I plan on returning the blu-ray I purchased.




Posts: 22
Registered: ‎10-23-2016

Re: Kong Movie Cash

I was reading the details for the Kong Movie, it will come via email once shipped or picked up.  I hope that helps.

Posts: 1,253
Topics: 18
Kudos: 133
Blog Posts: 3
Solutions: 58
Registered: ‎01-09-2017

Re: Kong Movie Cash

Greetings LongTy,


I’m sorry to hear about your missing movie cash. I completely understand how frustrating this can be since many of our customers make their purchases accordingly based on promotions we offer.


I’d be happy to get you a code for the movie cash that you should have received. I would require a bit of information from your purchase. Please send me private message with:

  1. Your first and last name
  2. Your email address
  3. If this was an instore purchase, I would need the “Customer Service Pin” that would be located at the bottom of the receipt.
  4. If this was an online order, I need the 111 or BBY01- number.

I again want to apologize for the delay in getting you this code but look forward to getting this resolved for you!



Javier|Social Media Specialist | Best Buy® Corporate
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