03-18-2017 02:27 PM
I bought a Desktop PC today on 3/18/17, and I paid extra for the two day shipping even though there was already an option
to have it delivered in two day shipping, because I thought it would make a difference. Because I looked at the recieve date, and it said I will recieve it by 3/24/17. Why is that?
03-19-2017 03:13 PM
Once I've decided on the perfect computer, I really don't want to wait for it to arrive and my patience can be strained if it seems like there's a delay. I was discouraged to hear that your new machine will be arriving later than you expected and I regret any inconvenience to you.
On reviewing your order, I note that your computer is being built to order and shipped by the manufacturer. Once your product is ready, you should receive the two-day shipping for which you paid.
I hope this helps. Thank you for writing to us.
|John|Social Media Specialist | Best Buy® Corporate|
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