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New Member
Posts: 7
Registered: ‎08-04-2018

In progress order

Hi i ordered the alienware gaming headset on 7/28/18 and it was in progress up to now its still in progress and havent had any update whats happening with my order can someone answer. Thanks
Posts: 8,349
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Registered: ‎09-29-2008

Re: In progress order

This message has been moved to its own topic.

New Member
Posts: 7
Registered: ‎08-04-2018

Re: In progress order

I dont know whats happening i hope someone will reply to our order
New Member
Posts: 7
Registered: ‎08-04-2018

Re: In progress order

Can someone from staff update me on my order is it backordered or what? When is the expected arrival of my order pls
Posts: 614
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Registered: ‎08-08-2017

Re: In progress order

Hello, Renzjordel.

 

Thank you for reaching out to us here on the forum and patiently awaiting our reply.  Just the other day, I ordered a new pair of glasses online from a company I had never shopped with before, and my order arrived far later than they promised. Not a great first impression, huh? I'm sorry to hear we may have given you a similar impression here at Best Buy, and I hope I can offer more concrete answers.

 

I would like to look into this for you but will need some additional information first. Please send me a private message with the following information, and I’ll do my best to help:

  • Your full name
  • Email address
  • Phone number
  • Order number

To send me a private message, simply log into the forum and click on the blue button below in my signature. I look forward to hearing from you!

Sam|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 7
Registered: ‎08-04-2018

Re: In progress order

Got my package i think it was backordered thank you
Posts: 614
Topics: 17
Kudos: 106
Blog Posts: 9
Solutions: 30
Registered: ‎08-08-2017

Re: In progress order

Hi, Renzjordel.

 

That's awesome news! I'm glad your package arrived safe and sound, albeit a later than we would have hoped. Thanks for sharing this update with me, and if you need anything else moving forward, feel free to reach back out to us here on the forum.

 

Take care,

Sam|Social Media Specialist | Best Buy® Corporate
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