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New Member
Posts: 4
Registered: ‎03-20-2017

Idiot customer service help

Hello Best Buy is there a way someone from your executive relations can call me asap your stupid India or one of them stupid country's can't understand ENGLISH you are so cheap and can't afford Americans to answer phones I have a stupid modem sitting in a wearhouse somewhere in the USA and could have been shipped today but when I called xxxxx India the guy kept reading from a script and hung up on me I have a call in for the news station if this dose not get resolved
New Member
Posts: 4
Registered: ‎03-20-2017

Re: Terrible Customer Service!!!!

I wish the idiots at Best would respond to me I guess the news will be called
Posts: 2,966
Topics: 51
Kudos: 228
Solutions: 133
Registered: ‎11-30-2015

Re: Idiot customer service help

Hello Alaywerwillbeca,

 

Welcome to the Best Buy Support Online Forum Community! I apologize for the slight delay in our response as we do our best to answer posts in the order that they’re received. It’s discouraging to hear that by calling 1-888-BESTBUY they were unable articulate what they can see on your purchase for you. 

 

I’d be happy to review your purchase to provide some further insight into this matter for you. Using the information you provided upon registering I was able to locate your purchase. It appears that your purchase of a Net Gear CM1000 is progressing as it should.  

 

Currently, it’s in Order Acknowledged status with a get it by date of 3/27. Once it’s shipped you’ll be provided an email with a tracking number to keep a close eye on it. Please let me know if you have any other questions, or concerns regarding your purchase. I’d be happy to address them for you.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
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