03-20-2017 04:22 PM
03-21-2017 01:31 PM
Welcome to the Best Buy Support Online Forum Community! I apologize for the slight delay in our response as we do our best to answer posts in the order that they’re received. It’s discouraging to hear that by calling 1-888-BESTBUY they were unable articulate what they can see on your purchase for you.
I’d be happy to review your purchase to provide some further insight into this matter for you. Using the information you provided upon registering I was able to locate your purchase. It appears that your purchase of a Net Gear CM1000 is progressing as it should.
Currently, it’s in Order Acknowledged status with a get it by date of 3/27. Once it’s shipped you’ll be provided an email with a tracking number to keep a close eye on it. Please let me know if you have any other questions, or concerns regarding your purchase. I’d be happy to address them for you.
|Mariah|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!