08-12-2017 05:37 PM - last edited on 08-12-2017 05:41 PM by John-BBY
08-14-2017 02:23 AM
08-14-2017 07:32 PM
Good Evening SteveBrundage-
Welcome to the Best Buy forums although we wish it were under better circumstances, we certainly appreciate all the time you have spent bringing this return to our attention. I’d be happy to go over our Return and Exchange Promise!
Realizing this was not the response you were hoping to hear, our policies in place are to protect our customers personal information, but also to ensure a set standard across the board. Regrettably, we would be unable to offer the resolution you were looking for, but please stop back if there is anything we can assist you with later on down the road!
|JJ|Social Media Specialist | Best Buy® Corporate|
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