03-20-2017 03:44 PM
I think I neglected to include my apartment number in my order. I attempted to change it after the order was placed from the order status page but was unable to, then when the 30 minutes were up I couldn't cancel it either. It is still listed as preparing so I hope this can be fixed in time, delivery delays are not a problem as long as it still comes.
Thank you for your time.
03-21-2017 12:52 PM
Welcome to the forum! It's wonderful to hear you chose to shop with us recently. When placing an order with us online, it's crucial you ensure the address you provide is accurate. I'm sorry to hear you may have left your apartment number off the order.
Please know that I've been forwarded the private messages you sent, and I am sending you a private message with further information regarding your order. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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