08-11-2017 04:36 PM
08-12-2017 02:00 PM
Welcome to our Community. I'm sorry to hear you've run into complications communicating with our telephone agents. I can certainly understand the frustration that this may cause and I regret any inconvenience you've endured as well.
I was able to review documentation of your telephone conversations regarding your movers coupon, including that you were able to speak to a supervisor. While Best Buy's response on that issue has already been provided, you're welcome to share more details about your experience in reply to this forum topic.
Please know I'm grateful you wrote to us and I look forward to hearing from you.
|John|Social Media Specialist | Best Buy® Corporate|
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