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New Member
Posts: 1
Registered: ‎06-12-2018

Cant verify Info

I have tried countless times to buy things with a gift card from Best Buy online, and I have found that with each try, i kept getting the same error message about my info not being verified. It is very annoying and any help would be very much appreciated.

Trusted Member
Posts: 103
Registered: ‎08-13-2017

Re: Cant verify Info

This is Best Buy's subtle way of banning you from making orders online. They won't come right out and say we banned you from making orders online but that's what this is. They do this typically when they've determined you're not a profitable customer for them(multiple orders of items that are limited in quantity, etc) and they even contract with a company to track returns and ban you from making those in store after you reach a certain threshold.