BestBuy.Com

[sodatoss]

I have two important orders I placed for christmas and the were both guaranteed before xmas but they were shipped thru streamlite and there tracking numbers havent worked for 3 days. I already called in but customer service could only give me a credit in 10 days because the things I bought are sold out. Can someone at Best Buy help me out? I really need the orders or something close to them so I have christmas presents to give.

Thanks

[Ryan-BBY Senior Social Media Specialist]

Hello sodatoss -

Brendan from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[sodatoss]

I see someone has fixed the tracking numbers but the problem still exists because they say the wlil be delivered by dec. 28th which is after my christmas deadline. Can you please help?

Thanks

[Brendan-BBY Community Connector]

Hello sodatoss,

Welcome to the forum!

I am sorry about the delays with your order information. This may be the holiday season, but that is no excuse for poor service. I looked into you account and it looks like both of your items have been delivered. Please get back to me if you need assistance with anything else. Thank you.

Regards,

[Moncleared]

Why do you reply 9 days late to this forum post? Every post I've seen you make is late and of course by then a customer has their shipment. It seems like you have your priorities out of line a bit.