BestBuy.Com

[angrytia]

Hello guys I am really worried so I came here hoping to look for some comfort. A couple days ago I used 2 $500 best buy gift cards to purchase something at www.bestbuy.com. My order got cancelled, all funds returned to my gift cards. I tried it a 2nd time, my order got cancelled again..but this time the fund did not get returned to my 2 gift cards. It has been 2 whole days now and the money still hasn't been returned to my gift cards. What should I do? I have both of the physical gift cards and original receipt. I am really hoping best buy didn't steal $1,000 dollers from me, than I'll have to waste more money on an attorney and such. Order number that got cancelled, and from which I didn't get my refund back is {removed per forum guidelines}. Thank you for any help provided.

[haihai]

I have ordered 3 zte prepaid cell phones online for store pickup yesterday. They give me one Wrong phone. Find out at the site. They said I have come back today and they will hold the right one for me. I was so angry.I I ordered them early morning online because I know it's going to sold out quick. Today I went to bestbuy and they didn't hold anything for me instead give me refund. Wasting my time and feel like I am getting fooled by them.

[angrytia]

Still waiting on my refund..

[ncoclub]

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angrytia wrote:
Still waiting on my refund..

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Best Buy moderators can take from 3-5 business days to respond. You may get faster service by calling Best buy....good luck!!

[Ryan-BBY Senior Social Media Specialist]

Hello angrytia -

Sean from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[Sean-BBY Senior Social Media Specialist]

Hi angrytia,

Thanks so much for posting on the forums!

I am sorry to hear that you have yet to see the gift cards that you used credited back to you.  I did look at your order to see what was going on and it appears that the gift cards should have been refunded to you, but haven’t yet.  I am looking into this further and reaching out to our support teams.  When I have more information, I will be certain to send you a private message.  To check your private messages, you must be logged into the forums and click the yellow envelope icon in the upper right corner.

Thanks so much,

[angrytia]

Thank you, that means alot to me. I really hope I get refunded soon.

[angrytia]

Really hope I get a refund no later by the end of next week..

[angrytia]

Going to os

[angrytia]

Going to post once a day till I get my refund or until my husband decides to get an attorney to get our 1,000 in best buy gift card back!