BestBuy.Com

[hessk13]

We ordered a projector on 1/31/11 and as of 2/4/12 we still have not received projector. All we get is the run around. We have now tried to cancel order and we have been told we can't do that either. Order # {removed per forum guidelines} case number {removed per forum guidelines}. 

[dgar]

That sucks.. my order also has been delayed or lost. I was suppose to receive my package on the on the 3rd and nothing never came. UPS says Bestbuy has to investigate my package. I tried emailing Bestbuy but all i get is automatic reply. Customer service sucks. Im going to try and call tomorrow.

[Mariel-BBY Community Connector]

Hello hessk13 -

Blake, from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[Blake-BBY Community Connector]

Hello hessk13,

Welcome to the forums!

I’ll need more information before I can locate your order.  I’ll be sending you a private message.  Make sure you’re logged in, and click on the envelope icon on the upper right-hand corner of the page to check your forum inbox.

Thank you for reaching out to us and I look forward to hearing from you.