BestBuy.Com

[hienvdoan]

I placed an internet order and accidentally entered the wrong email address and now I can't access the order status online.  Who should I contact to get this corrected?  thanks

[Ryan-BBY Senior Social Media Specialist]

Hello hienvdoan -

Sean from our Social Media team, will be reaching out to you regarding your order concern. Thank you for your continued patience!

[Sean-BBY Senior Social Media Specialist]

Hi hienvdoan,

Thanks for posting on the forums!

I am so sorry to hear that the wrong email was entered and now you can check up on the order.  I could only imagine how disappointing that this would have been.  I can certainly look into it for you and I will be sending a private message to gather some information.  To check your messages, you must be logged into the forums and click the envelope icon in the top right corner.

Thank you so much for your patience.

Regards,