03-14-2012
12:12 AM
- last edited on
03-14-2012
10:44 AM
by
Ryan-BBY
My relative sent me an itunes gift card electronically a while back and I seem to have lost it in the depths of my email folder. Is there any way to simply resend the email? The order number is {removed per forum guidelines} and the date purchased is 12/26/2011. I have the confirmation the relative got as well as the recepit. Please help!
-Rob
03-14-2012 10:25 AM
First, please do put order numbers on your post. It is for your protection. Second, BBY moderators have from 3-5 business days to get back with you. Call 1-888-Best-Buy for (hopefully) a faster answer.
03-14-2012 01:00 PM
Hello rlink92 -
Sean from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!
03-15-2012 02:50 PM
Hi rlink92,
I appreciate you taking some time to post about the iTunes gift card you ordered at the end of last year and couldn’t find the email. Using your order number that you included, I was able to look it up and resubmit the email to you.
You should see it in about 15-45 minutes and if you don’t see it by then, please let me know by sending me a private message via the link in my signature. If you have any questions, please let me know as well.
Thanks again,
07-06-2012 05:52 PM
how about spam folder ?
