BestBuy.Com

[5t4r]

I have been communicating with Best Buy customer service via the phone and through email. I have not yet received an email regarding the iTunes card that I purchased nearly 48 hours ago. It seems others have had this problem but there's no solution other than a gm sending a PM with the code. 

I only wonder, if this is a known problem...why not fix it?

[wdragon]

ah crap I'm having the same problems it seems.  Should've gone with walmart instead.  I was expecting the code 15minutes after I purchase!!! Seems like a whole lot of people are having the same issue!!!  I don't understand - we're in 2012 yet BB is still using Fred Flintstone technology to email the code to us?!?! Actually when you think about it even 15minutes is too long.  It should be within 5 minutes of processing your order!

[Sean-BBY Community Connector]

Hi 5t4r and wdragon,

Thank you both for reaching out to us on the forums about not seeing your iTunes digital delivery gift cards that should have been sent to your email.  I am sorry for any delay that this has caused you and I was able to use both of your email addresses that you registered with the forums to locate the orders.

I resent both of you emails that should contain the code in them.  If you don’t see them within 15-45 minutes, please let me know by sending me a private message via the link in my signature.  Again, I am sorry if this has caused any inconvenience.

Thank you again and let me know if you have any questions,