02-08-2012 02:34 PM
Was supposed to have a TV delivered today. Took the day off and they no showed. When I called, I was told that they came but noone was home. I was home. No phone call etc......Tried to reschedule and spent 30+ minutes on the phone to get a friday (no specific time) delivery order. When I asked to have it delivered to the store - was told that they could not.
02-08-2012 07:19 PM
Good ole BB strikes again with their low budget 3rd world delivery services.
This was Sears delivery last week:
Sears the night before: Your delivery time is between 9:30 and 11:30 am
Sears day of delvery: This is Sears delivery. We are 10minutes away
Me: okay thx
Sears: Pulls up at 9:25AM
Me: great timing guys
Sears: We will have your washer set up in 30min
Me: awesome!!
Sears(35min later): Your washer is all set up Mr. *****. Thank you for shopping at Sears
Me: Thanks guys, Here, have a couple sodas for the road.
02-09-2012 10:20 AM
Hello davidthaxton1 and welcome,
I'm sincerely sorry that your TV delivery came and went, with no TV to show for it. I see that you also wrote into us through another of our channels and I have since replied to your addressed concern there. I'll continue working with you through that channel.
Regards,
