05-08-2012 06:16 PM
Hi for my birthday I got a $100 giftcard for BestBuy.
I used it to purchase LittleBigPlanet 2: Special Edition, and a 8GB USB CARD.
I cancelled my order after seeing It was set for pick up and not delivery.
I'm stressing out a bit now because that's about $70 gone into thin air.
I was wondering how could I get my money put back into my card?
I called the number on the back of the card for my balance and I only have a balance of $25 dollars now.
Can an employee help me with my current situation and restore the balances that were on my Gift Card, thank you.
Solved! Go to Solution.
05-08-2012 06:57 PM
Hi vRuh and welcome to the forum.
This site isn't designed for immediate responses. A Best Buy Community Connector will be along to address your concern, but the response time can vary from a few hours to several business days depending on their work load. If you need a quicker response you might try calling Best Buy Customer Service at 1-888-BEST BUY.
05-09-2012 09:40 AM
05-10-2012 10:00 AM
Thanks so much for posting and I am sorry to hear that you have been waiting to hear back about the status of you gift card since the order was cancelled. Using the email address you registered on your account, I did locate the order and noticed that the gift card has since been completely refunded. You should see your total balance on it and if not, please let me know and I can look into it again.
Thanks again and let us know if you have any questions.