BestBuy.Com

[stephen123]

I ordered a Sonim XP3 phone over 3 weeks ago.  At the time, the phone appeared to be available.  Later I received a backorder notice.  The "expected delivery dates" have come and gone.  Ive extended the backorder rather than drive the 2-3 hours (each way) it would take to reach the nearest location that "probably" has the phone in stock.  The web site just says the product is backordered; and when I call, they cant tell me anything else.  im getting frustrated at not having a phone for nearly a month.  Had i known i would have to wait this long, i would have just bought a $100 phone from the service provider rather than spending $500 with best buy for a chance that i might eventually get a phone, maybe.  Has anyone actually received one of these phones after ordering online?  How long did it take?

[Nokia · Accepted solution]

All unlocked phones come directly from Brighthouse, a third-party supplier. Unfortunately, if they are backordered, there is almost never an ETA. Also, do not go to a store. They will not have the phone.

[stephen123]

strangely, after i posted, i checked the order status and it says my order is being filled and will arrive in 1-2 weeks.  The status of the phone itself no longer says backordered and indicates that it will ship the next day (as it said when i ordered).  Im glad i did not go to another store as the customer service people suggested.  that for be at least 5-6 hours round trip for nothing.