BestBuy.Com

[henryf]

Seems like there are several people who have issues with iTunes cards from Best Buy. I purchased mine last month and still haven't received it and spoke to several people at the 800 number and still no resolve. Opened a case with them and never heard from them again. Tried calling and was transferred to nothing and will need to try again. Pretty frustrated and annoyed at the run around I'm getting. any help would be appreciated.

[Ryan-BBY Community Connector]

Hello henryf -

Sean from our Social Media team, will be reaching out to you regarding your code. Thank you for your continued patience!

[Sean-BBY Community Connector · Accepted solution]

Hi henryf,

Thanks so much for sharing with us the frustration you have been going through trying to get the iTunes code delivered to you.  I am sorry to hear that you have been calling in, only to get no resolution towards this.  You shouldn’t have to be making so many calls for something that should have been a lot simpler.

I was able to locate your order by using the email address you registered with the forums.  I resubmitted the email to you and if you don’t see it within 15-45 minutes, please let me know by sending me a private message via the link in my signature. 

Thank you again and please let me know if you have any questions.

Regards,

[henryf]

Thank you for the assistance Sean. I was able to get the code. Glad I was able to get help here.