BestBuy.Com

[ckc4043]

I ordered this game called darksiders on 4/16, is it usual for me to still not receive my game? This is my first time to buy something in bestbuy. I am confused about my item is lost....th website said standard shipping is 8 days....moreover, I can't track my item in the code in ups innovation that bb give me,,it is nearly two weeks now... Thank you for your help

[ckc4043]

Here is my wroNg shipping number Good news! Your order is on its way. Hi Kwok Chung, The item below shipped on April 16, 2012, via UPS Mail Innovations, and will be arriving soon. Tracking number:  {removed per forum guidelines} Please allow 24 hours for tracking data to appear on the shipper's Web site. If you ordered items not shown here, you'll receive another e-mail with the status of those items. We hope you enjoy your items. Thanks for shopping at Best Buy.

[ckc4043]

Tracking information for this piece is unavailable at this time. Tracking may take 24-48 hours after your mail piece has shipped. Please check back at a later time for additional information. If tracking is unavailable after 3 days, please contact your shipper. I am very worried now.....

[ckc4043]

I am confused whether best buy has shipped my item or not....thank you

[ckc4043]

{removed per forum guidelines}

I ordered this game called darksiders on 4/16, is it usual for me to still not receive my game? This is my first time to buy something in bestbuy. I am confused about my item is lost....th website said standard shipping is 8 days....moreover, I can't track my item in the code in ups innovation that bb give me,,it is nearly two weeks now... Thank you for your help

Here is my wrong shipping number 

Good news! Your order is on its way. Hi Kwok {removed per forum guidelines}

, The item below shipped on April 16, 2012, via UPS Mail Innovations, and will be arriving soon. Tracking number:  (

{removed per forum guidelines}) Please allow 24 hours for tracking data to appear on the shipper's Web site. If you ordered items not shown here, you'll receive another e-mail with the status of those items. We hope you enjoy your items. Thanks for shopping at Best Buy.

Tracking information for this piece is unavailable at this time. Tracking may take 24-48 hours after your mail piece has shipped. Please check back at a later time for additional information. If tracking is unavailable after 3 days, please contact your shipper. I am very worried now..... 

[ckc4043]

Sorry, I make many mistakes in this post...please delete it

[Ryan-BBY Senior Social Media Specialist]

Hello ckc4043 -

Sean from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[Sean-BBY Senior Social Media Specialist]

Hi ckc4043,

Thanks for posting!

I am sorry to hear that it’s been taking this long to get your order out to you.  I know that I would be frustrated as well if it took this long.  I do show that you were able to speaking to our online team and it looks like they should be resolving this.  You should get a new tracking number in the mail soon and that will make sure that your order arrives.

Please let me know if you don’t see anything soon by sending me a private message via the link in my signature.  Thank you again and let me know if you have any questions.

Regards,