02-19-2012 05:52 AM
Placed order last night - thought that it was odd that I have not yet received my codes before going to bed. Now I think it will be odd if I get them within a month - ouch!
Any recommendations on how to get the codes faster? Thanks in advance.
02-19-2012 10:11 AM
On perma-hold now, being transferred for the 4th time. Wow.
02-21-2012 10:40 AM
Hello kulafitz-
Sean from our Social Media team, will be reaching out to you regarding your digital download. Thank you for your continued patience!
02-21-2012 03:13 PM
Hi kulafitz,
I am sorry to hear that you weren’t able to get the digital download within the expected time frame for your iTunes gift cards. I know that I would be upset if I was expecting them a lot sooner and didn’t see them.
Generally speaking, many customers usually see the codes within 15 minutes, however sometimes they may take up to 24 hours. I was able to look at your order by using the email address you registered on the forums and I did resubmit the emails to you with the codes. If you don’t see it within 15-45 minutes, please let me know by sending me a private message via the link in my signature.
Again, I apologize for any delay that this has caused and please let me know if you have any questions.
Regards,
