Hello Jimmyenomam,
Thank you. I appreciate your post, I really do. Please don’t read sarcasm into that statement (it comes later). It is not sarcasm in any way, let me explain. I am an angry, bitter, irritated former customer of Best Buy that serves as a mouthpiece to everyone (and I do mean everyone) I know or come across that is in the market for electronics. I work in another field as a technician and those I work around ask for, and respect my opinion when it comes to, equipment function, features, build, brand and where to purchase. I source tens of thousands of dollars worth of high end computers and electronics for the entity for which I work on a monthly basis. I emphatically demonstrate the need to avoid doing any business with BestBuy in all situations. When I explain the situation that I had, and offer other vendor alternatives they always go with my suggestions. That will not change in the near future.
I respect the fact that you guys have admitted that there was a large series of errors that lead to my incredible dissatisfaction. It is true that there is nothing that you (or Best Buy) could have stated or posted to remedy my situation. It was a critical, unrecoverable failure for my willingness to continue my relationship with the company. My posts will continue to serve as a (very popular) rant against the company.
I respect those that post on the forums to help solve basic problems for customers that may not have issues such as mine. Unfortunately I have seen some supers post things that are slightly inflammatory, but luckily it’s not frequent. I was not visited by any BestBuy apologists, or it would have incited me further. Unfortunately the situation and the way it was handled mad me so angry that I wanted blood. Lucky no one poked me with that provocative stick.
Thanks for your post, I try to respect all opinions and positions, though mine remains the same.
By the way, I do laundry and I iron all of my uniforms and clothes, but I’m a guy - Just so we are clear.
-Shock
