03-25-2012 01:32 PM
03-27-2012 02:29 PM
I’d be glad to point you in the right direction, but I’ll need some additional information in order to do so. A few questions for you:
03-29-2012 01:01 PM
I'm having trouble trying to place an order for an e-gift card,
after making a purchase, I received the following e-mail in my inbox ...
"Thank you for purchasing a Best Buy e-gift card! For cardholder security and protection, we require additional verification of credit card information on first-time purchases. To release the order and deliver your gift, please call our e-gift card Support Line at 866-308-6166 within the next 24 hours. Our hours of operation are between 8am - 11pm EST 7 days a week. For your convenience and protection, we will return the order if we do not hear from you...."
But I can't call for this number...occurs an error, and the call not complete.
We can do this procedure by email?
03-29-2012 02:04 PM
If that's the case, then I'd encourage you to contact CashStar customer support using one of the other methods listed on the following page:
CashStar does not have an international support hotline at this time, nor are Best Buy support reps able to assist with e-gift card inquiries.
I hope this helps.