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salvoroni
Posts: 2
Registered: ‎04-04-2012

Transferring Pre-Order From One Store to Another

Is it possible to transfer a pre-order of Diablo 3's Collectors edition from one store to another without canceling the pre-order and re-ordering it at the second store?

 

I ask this because if a store near me ends up having a midnight release, but the one I pre-ordered at does not.  I would like to transfer it to a store that would be having it.  I am aware of the possibliliy that no stores in my area will have a midnight release but am just preparing for the possibility of this happening.

 

Also, if is is possible to transfer the pre-order from store to store, how much time in advance would this change need to take place?

 

Thank You,

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Contributor
Dval
Posts: 437
Registered: ‎03-16-2012

Re: Transferring Pre-Order From One Store to Another

I'd honestly tell you that it's probably not possible.  Pretty much every store in my area is sold out of the CE version pre-orders.  You could call the other stores and see if they are still able to take any pre-orders.  If they can, you would probably have to cancel your current one and just get set up for a pre-order at the other store.

Anime otaku
I am currently a Bestbuy employee that supports in every department except for Mobile Phones and musical instruments. My views and opinions are my own and do not reflect the position of Bestbuy as an organization.
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Ryan-BBY
Posts: 6,843
Topics: 27
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Registered: ‎11-09-2009

Re: Transferring Pre-Order From One Store to Another

Hello salvoroni -

Jesse from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

Ryan|Senior Social Media Specialist | Best Buy® Corporate
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Jesse-BBY
Posts: 506
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Registered: ‎08-15-2011

Re: Transferring Pre-Order From One Store to Another

Hello salvoroni-

 

Welcome to the Forums!

 

Unfortunately there wouldn’t be a way to transfer your pre-order to a different store.  You would have to cancel and re-order the game if you wanted to pick it up at a different store.

 

Sorry I didn’t have better news for you.

 

Cheers!

Jesse|Community Connector | Best Buy® Corporate
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New Member
salvoroni
Posts: 2
Registered: ‎04-04-2012

Re: Transferring Pre-Order From One Store to Another

Do you have any updates as to whether or not Best Buy will be doing Midnight Releases for D3?

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Jesse-BBY
Posts: 506
Topics: 1
Kudos: 20
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Registered: ‎08-15-2011

Re: Transferring Pre-Order From One Store to Another

I actually don't have that information at this time.  Your best bet would be to partner with the store you pre-ordered from and they should be able to let you know if they will have a midnight release or not.

 

 

Jesse|Community Connector | Best Buy® Corporate
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