BestBuy.Com

[cahuntly]

I recently placed an order, and only part of it has shipped. The tracking number i received for it can not be tracked through USPS's site. When I try to it tells me that it can not be tracked via usps.com. Is there another site I'm supposed to go to? Thanks.

[starhelper2587]

Try UPS.com. Depending on the size of your item, BB may utilize either UPS or USPS to ship it.

[cahuntly]

The first item WAS shipped through USPS. Here is the tracking number BestBuy.com gave me:

000000D20358000244259

It does not work. The second item was shipped through UPS. And the tracking number for the second item DOES work. I called customer service after it had been shipped for over 24 hours, and all the rept old me was to wait a few more hours. I don't think the tracking number for USPS is valid at all due to the message I get.

[hockeycanuckjc Trusted Contributor]

What kind of an item are you expecting if you dont mind me asking?

You can try this site: http://www.packtrack.com/ and try a few carriers to see if the number takes.

[Adamtech Emerging Expert]

Depending on if USPS has picked up the item, it may not show tracking information until it is en-route. The holiday week/weekend has slowed down some delivery services.

[cahuntly]

A gift card. I unbderstand shipping slows down during holidays. But I've never had usps's site tell me that an item can not be tracked via their website.