02-18-2013 08:54 AM
Hello, I had a question about store pickup. I purchased a computer online on 2-12 for my son. I decided to go with the store pickup as it says 3-7 business days and his birthday is this Friday. After I placed the order I noticed that it said estimated delivery to store was February 25th, which unfortunately is a bit more than 3-7 business days from the 12th. For future ordering reasons, would I have been better off just having it shipped to my residence? If I did it that way would I actually have a tracking number I could occasionally run to check on the status of the shipment instead of looking at a "shipped to store" status for the last 5 days or so? Thanks in advance for any help.
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02-18-2013 11:48 AM
Sorry for the double post....
I checked the status of the order again and it still says the same thing it did last Friday when I checked, "Shipping to Store". That's understandable considering it hasn't been 7 business days yet. The thing that's scaring me is the whole Feb. 25th thing that came up AFTER I already placed the order that can't be cancelled. I'm hoping that is just some padding on the ship date in case something goes wrong, but I REALLY need this thing in time for the birthday. If not, I'll have to go buy something else and then return the PC I've ordered when it arrives to make sure I have something for the big day. Is there any possible way someone with some inside knowledge can take the order # and give me a better idea of the arrival date other than "shipping to store"?
02-18-2013 01:13 PM
That computer sounds like an awesome gift for your son and I am sure that he will enjoy it once it arrives. I would be happy to answer your questions and hopefully shed some light on this for you.
I apologize for any confusion regarding the shipping time on this item. In looking over your order, this is an item that actually ships directly from the vendor, in this case, iBuyPower.
Whether you had done in-store pickup or ship to home, the shipping time would have been the same. Had you placed the order for shipping directly to your home, you would normally be provided with the same tracking information as normal, which would generally include a UPS tracking number. The date provided on the order is an estimated date of delivery and may arrive sooner or later than that date.
I do have some additional details regarding your order, so I will be sending you a Private Message with those details. You can check your Private Messages by logging into the forum and clicking on the envelope in the upper right hand corner.
Thanks for making your purchase with Best Buy and look for that message soon!