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jenjaros
Posts: 1
Registered: ‎04-05-2012

Stop Cell Phone Insurance Charges

[ Edited ]

Good Afternoon,

 

I purchased a cell phone and insurance plan from Best Buy last March and have since cancelled the phone service.  However, I am still being charged for the insurance at a rate of $9.99/month.  Please contact me or notify me of how I can stop these reoccurring charges from taking place each month.

 

Thank you,

jennifer {removed per forum guidelines}

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Mbrguy
Posts: 5,133
Topics: 127
Kudos: 541
Solutions: 209
Registered: ‎07-04-2010

Re: Stop Cell Phone Insurance Charges

Contact 1-888-237-8289

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Blake-BBY
Posts: 1,004
Topics: 1
Kudos: 44
Solutions: 36
Registered: ‎08-15-2011

Re: Stop Cell Phone Insurance Charges

Hello jenjaros,

 

Mbrguy is correct.  You'll have to call 1-888-BestBuy (237-8289) to cancel a Geek Squad Black Tie Protection plan on a mobile phone.  I apologize for the inconvenience.  

Blake|Community Connector | Best Buy® Corporate
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