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Community Specialist
watavi
Posts: 6
Registered: ‎03-20-2012
Accepted Solution

Still in processing?

Im new to the fourms so hello everyone. (:

 

Anyway, I placed an order for a bunch of computer parts to build quite the cheap gaming rig (620$'s), I had to order from

Best Buy because I got a 600 buck giftcard, so I had no other choice.

I got my items ordered, and 3 days later, my items are still in processing.

 

I know from past experince items generally don't take this long to process, so if I can get like a Best Buy offical here to check up on my order, that would be rather helpful.

 

Best Regards,

Brandon

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Community Specialist
watavi
Posts: 6
Registered: ‎03-20-2012

Re: Still in processing?

Anybody?

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Community Specialist
watavi
Posts: 6
Registered: ‎03-20-2012

Re: Still in processing?

Okay its been 4 days... Is there someone that can help around here?

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Community Specialist
watavi
Posts: 6
Registered: ‎03-20-2012

Re: Still in processing?

Mehhh. Other people are getting help but I'm not. There has to be someone around here.

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Ryan-BBY
Posts: 6,843
Topics: 27
Kudos: 169
Blog Posts: 44
Solutions: 172
Registered: ‎11-09-2009

Re: Still in processing?

Hello watavi  -

Sean from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

Ryan|Senior Social Media Specialist | Best Buy® Corporate
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Sean-BBY
Posts: 1,234
Topics: 9
Kudos: 72
Solutions: 52
Registered: ‎07-30-2009

Re: Still in processing?

Hi watavi,

 

Thanks for reaching out to us about your order and how you haven’t seen them move past processing.  Using the email address you registered on the forums, I was able to pull up your order and see what is going on.

 

It looks like all of the computer parts purchased were items from our expanded online assortment, which means they may take longer to ship.  Usually they will ship in about 2-5 business days and since the order was placed on Sunday, it may ship by the end of the week.  You should receive notifications when the items ship.  

 

It does appear however that one of the items already made it to the store is awaiting pick up.  Stores will hold onto your items for eight days before they are automatically returned, so if you wish to wait for the items to come in, you have a little bit of time.

 

If you have any questions, please let me know and again thank you for posting!

 

Regards,

Sean|Senior Social Media Specialist | Best Buy® Corporate
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Community Specialist
watavi
Posts: 6
Registered: ‎03-20-2012

Re: Still in processing?

Thank you very much Sean. And if you don't mind, what Item is waiting to be picked up?

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Community Specialist
watavi
Posts: 6
Registered: ‎03-20-2012

Re: Still in processing?

Ahh okay I see, so the motherboard is. Thank you for your response.

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